Frequently Asked Questions

How do I place my order?

What if there are items missing or incorrect products when I receive my order?

How do I know that my order has been successfully submitted?

I would like to change my items ordered. What should I do?

How do I add items to my cart?

How do I view what’s in my shopping cart?

How do I remove items from my cart?

How do I change the quantity of a particular item in my cart?

What are your payment options?

How do I make payments using PayPal?

How do I use a discount code?

When can I expect to receive my shipment?

How can I track my order?

What are your shipping rates?

Which countries do you ship to?

How can I change my Shipping Address?

Can I deliver to another address, other than my card billing address?

How is my order shipped?

What is your return & exchange policy?

How to return your item?

Is ordering online secure?

Is it safe to use my credit card on your website?

Is my personal information kept private?